The Brief
The Loyalty Programme Software is a comprehensive customer engagement system developed for the Wind of Change restaurant. It is divided into two key modules to streamline customer feedback and reward management.
Wind of ChangeRestaurant
Loyalty Programme Software
The Loyalty Programme Software is a comprehensive customer engagement system developed for the Wind of Change restaurant. It is divided into two key modules to streamline customer feedback and reward management.
- Restaurant
- Web Application
- Built with Laravel
LaravelCore technology
RestaurantIndustry
- ClientWind of Change
- IndustryRestaurant
- Project typeWeb Application
- Core platformLaravel
- Live sitefeedback.windofchange.co.in
Project Overview
The Brief And What We Built
Wind of Change came to us for a web application. Here is what they needed and how the finished product works.
What We Built
Loyalty Programme Software
The software collects detailed customer feedback, capturing ratings on service, ambience, and food quality along with essential details such as name, email, phone number, date of birth, and anniversary. Satisfied customers who rate the service 4 or above are redirected to the restaurant’s Google Reviews page, boosting online reputation. At the same time, all data is stored securely in a backend system and reflected in the admin panel for analysis.
feedback.windofchange.co.inKey Features
What Makes It Work
The capabilities that turn everyday guest feedback into reviews, insight and repeat visits.
- 01
Two Modules, One System
Built in two key modules so the restaurant can manage customer feedback and rewards from one place.
- 02
Detailed Feedback Capture
Guests rate the service, the ambience and the food quality, so the team sees exactly what is working.
- 03
Rich Customer Profiles
Every response stores name, email, phone number, date of birth and anniversary for future engagement.
- 04
Smart Review Routing
Guests who rate the service 4 or above are sent straight to the restaurant’s Google Reviews page.
- 05
Secure Admin Panel
All data is stored securely in the backend and reflected in the admin panel for analysis.
How It Works
From A Guest’s Rating To A Google Review
Every piece of feedback is captured and analysed, and happy guests are guided to share their experience publicly.
Guest gives feedbackService, ambience and food ratings
Details capturedName, email, phone, birthday, anniversary
Rated 4 or above?Checked automatically
Yes
Google ReviewsGuest is redirected to post a review
Always
Admin panelStored securely for analysis
Working with Rishfotech was a great experience for our restaurant. They designed a modern website that perfectly showcases our menu and ambience. The team was responsive, professional, and always open to our ideas. Our new website has already started attracting more customers.
The Design
Scroll Through The Live Design
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Open The Live Site Tech Stack
Built With 8 Technologies
The tools we chose for Wind of Change, with Laravel at the core.
- H5HTMLPage structure
- C3CSSStyling and layout
- JSJavaScriptInteractivity
- PHPPHPServer-side logic
- AXAJAXLive updates without reloads
- jQjQueryDOM scripting
- BBootstrapResponsive grid
- LaLaravelApplication frameworkCore
Full Case Study
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